Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Youn Joong Kim

Youn Joong Kim

July 17, 2026

5  out of  5
rating by Youn Joong Kim
"⭐⭐⭐⭐⭐

I cannot recommend Analee at State Farm highly enough! From start to finish, she provided one of the best customer service experiences I've ever had.

Analee is incredibly knowledgeable, professional, patient, and responsive. She took the time to answer every question thoroughly, explained all of my coverage options in a way that was easy to understand, and made sure I felt confident in every decision. At no point did I feel rushed or pressured.

What truly sets her apart is how genuinely caring and dedicated she is. She went above and beyond to make the entire process smooth, stress-free, and efficient. She was proactive, detail-oriented, and always quick to follow up. It's clear that she truly cares about her clients and takes pride in providing outstanding service.

If you're looking for someone who is trustworthy, honest, reliable, attentive, compassionate, and exceptionally knowledgeable, Analee is the person to work with. She exceeded every expectation I had, and I am incredibly grateful for all of her help.

Thank you, Analee, for your professionalism, kindness, and exceptional support. You are a tremendous asset to State Farm, and I would recommend you without hesitation to anyone looking for outstanding insurance service!"
We responded:
"Thank you so much for the 5-star rating, Youn! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Nate Thomas "
Profile photo of Yvonne

Yvonne

June 30, 2026

5  out of  5
rating by Yvonne
"Rebecca and Analee are exceptionally well versed and thorough in explaining my coverages. I would highly recommend Nate’s team to anyone looking for insurance"
We responded:
"Thank you for the fantastic review, Yvonne! We are always here to help with your insurance needs here in College Park . "
Profile photo of Karen Mejia

Karen Mejia

June 26, 2026

5  out of  5
rating by Karen Mejia
"This office is really quick and efficient. They answer my calls quickly and always know how to help me. Analee has been extremely patience, attentive, and understanding of my situation. She answers every question i ask ,even if repetitive.She has really been so supporting, I want to thank for every she has done. Rebecca was also very helpful and kind. Both have been very patient with me. You really can’t find that anywhere. Definitely recommend."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in College Park to know that you had such a wonderful experience with us here on State Farm Agent Nate Thomas’s Team."
Profile photo of Larette King

Larette King

June 19, 2026

5  out of  5
rating by Larette King
"I must say I love Rebecca’s drive to meet all my husbands and I needs. She goes above and beyond to get the job done! She definitely makes everything so easy and stress free for us. Thank you so much Rebecca for always being loving and knowledgeable!! We truly appreciate you! ❤️"
We responded:
"Thanks so much for the fantastic rating, Larette! We are so glad you had a positive experience with us here on State Farm Agent Nate Thomas’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Ruben Cruz

Ruben Cruz

June 17, 2026

5  out of  5
rating by Ruben Cruz
"Excelente"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Nate Thomas’s Team. "
Profile photo of Geraldine Howard

Geraldine Howard

February 28, 2026

5  out of  5
rating by Geraldine Howard
"very knowlegable and friendly."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Nate Thomas’s Team. "
Profile photo of Kianna Matthews

Kianna Matthews

January 13, 2026

5  out of  5
rating by Kianna Matthews
"Rebecca, Nate & Rachael are amazing. I was able to bundle life, auto and renters insurance together so smoothly! And the price is very affordable. Ima thankful for all their efforts to make sure I understand my policies and more! LOVE THEM!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Kianna, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Nate Thomas’s Team—we are always here to help! "
Profile photo of Marlen Morris

Marlen Morris

November 14, 2025

5  out of  5
rating by Marlen Morris
"Rebecca was super fast and efficient…she had great energy and a wonderful attitude. She explained everything in depth and was super proficient. She made my experience easy and stress free!"
Profile photo of Lynn Price Wilkins

Lynn Price Wilkins

November 2, 2025

5  out of  5
rating by Lynn Price Wilkins
"On Friday I was given the most amazing news about my homeowners Insurance Rebecca gave me the best customer service She is so patient and really cares about helping you Thank you so much"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Kimberley Grant-Braham

Kimberley Grant-Braham

September 18, 2025

5  out of  5
rating by Kimberley Grant-Braham
"My experience with Nate Thomas - State Farm Insurance Agency have been wonderful throughout the many years being with them. No complaints on my end. They are very responsive, reliable and true to their commitments with me. I wanted to give Rebecca a huge shout out for all her patience and assistance today. Thank you very much."
Profile photo of lola ogbara

lola ogbara

July 25, 2025

5  out of  5
rating by lola ogbara
"Rebecca was fantastic and extremely helpful. I was having issues updating my information, I didnt know that, all I needed was a Rebecca! Keep up the good work. 💯🎉💃🏾"
Profile photo of Kelly Sweeney

Kelly Sweeney

July 18, 2025

5  out of  5
rating by Kelly Sweeney
"Rebecca from nates office is the best. Walked us through everything. Took the time to talk and answer all of our questions. Great personality and seemed to really care."
Profile photo of Melanie Askey

Melanie Askey

July 10, 2025

5  out of  5
rating by Melanie Askey
"I have been a client of Nate's office for several years and I am very grateful to have his insurance team to support my family. We have various policies with Nate's office and have always felt like we have had someone on our side. Specifically, Rebecca has been very supportive as of late when we had an issue. She was very empathetic, knowledgeable, and helped to guide us so the situation could be addressed."
Profile photo of Brittane Smith

Brittane Smith

July 3, 2025

5  out of  5
rating by Brittane Smith
"Absolutely amazing customer service from Nate and his team. Rebecca helped me understand my bill, answered all my questions thoroughly and was professional and friendly. Thank you Nate and team for everything!"
Profile photo of Corrella Brooks

Corrella Brooks

May 9, 2025

5  out of  5
rating by Corrella Brooks
"Nicole is the best
She answer all my questions and I really appreciate her . We need more people like Nicole to help us out and she’s wonderful"
Profile photo of joanne powell

joanne powell

April 29, 2025

5  out of  5
rating by joanne powell
"I have been with Nate Thomas for years. I had the opportunity to meet Ryan. He is a true professional and they are always very helpful, knowledgeable and quick in responding to any questions."
Profile photo of Tanya Cooper

Tanya Cooper

February 23, 2025

5  out of  5
rating by Tanya Cooper
"Nate Thomas Agency is my go-to for ALL my insurance needs. The customer service is stellar! They are responsive, informative, and personable. In addition to working with Nate and Miguel, I had the pleasure of working with another agent, Nicole. She is such a gem. Faced with a difficult case, she didn't break a sweat. Nicole was patient, amazing, and such a wonder to work with."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of RALPH SCHMIDT

RALPH SCHMIDT

February 17, 2025

5  out of  5
rating by RALPH SCHMIDT
"I was in need of home owners insurance, but wasn’t ready to pull the trigger. I got on the internet and typed in homeowners insurance at 2:00 AM and by noon, had received 2 dozen calls. I explained that I was just looking for a ball park figure and was just trying to learn how to “surf the web”. Some understood but some were extremely persistent. I had been in touch with a State Farm agent who would check back with me every month and I was expecting her call. When I received a call from Miguel Mino, a different S.F. agent, I explained what I was looking for. He listened intently and even though I told him that I was expecting a call from another S.F. rep, he was able to give me a rough quote. If I hadn’t been loyal to the other rep, I would have definitely allowed him to handle my insurance. He was very patient and polite and made me feel that I was talking to a friend whom I could trust. Like they say, “Like a good neighbor”. My experience with State Farm has been so much more gratifying than some of the other companies that I’ve talked to and would advise everyone to talk to State farm before making any other commitments.
Thank you, Miguel. I am grateful for your time and efforts in my quest for insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Valli kidwell

Valli kidwell

January 26, 2025

5  out of  5
rating by Valli kidwell
"I had the pleasure of speaking with Nicole to get a quote for a new car. She was so very pleasant and on top of her game. When I did make a purchase she was so efficient and knew exactly what the dealership needed and emailed it promptly. It was an awesome and smooth transition. She is for sure a 5 Star!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Derek Cooper

Derek Cooper

November 23, 2024

5  out of  5
rating by Derek Cooper
"Best place to get a fast quote and excellent service."
Profile photo of Collin Shawver

Collin Shawver

November 15, 2024

5  out of  5
rating by Collin Shawver
"Nate’s office is AWESOME! His team is very knowledgeable, helpful, and was very willing to take the time to educate me and my family on the coverages I had with my previous company and what my current insurance needs are now! I can’t say it enough, Nate and his office were all very friendly and it was the best experience I’ve had dealing with my insurance. I highly recommend Nate and his team!!"
Profile photo of Catherine crews

Catherine crews

October 14, 2024

5  out of  5
rating by Catherine crews
"I recently brought my daughter a car and when I called State Farm to get a quote for the insurance, I got the agent Nicole C, Shores. Now, when Nicole answered the phone, she was very pleasant and attentive. not only getting me the quote for my daughter’s car but a quote for an additional car that I purchased. No, it’s not about the quote that Nicole gave me. It’s about the pleasantness and the paying attention to detail that got me. Nicole went far beyond by correcting several issues that arose once the final quote was said and done. Not only for my daughter’s car, but for my two cars as well. I know what you’re thinking that’s what your agent is supposed to do and you’re absolutely correct. She did that and more. Nicole has stayed on the phone with me for hours trying to get the situation rectified In addition to sending me follow-up emails to make sure I was satisfied. she’s the best agent, hands-down. If I was you, I would run to get insurance coverage with Nate from State Farm. They got me covered now let them get you."
Profile photo of Donald Arnold

Donald Arnold

October 9, 2024

5  out of  5
rating by Donald Arnold
"Jide was awesome explained to me everything I needed to know, call me back with more information"
Profile photo of Danielle Coates

Danielle Coates

June 24, 2024

5  out of  5
rating by Danielle Coates
"Candace was very awesome, and very patient with me. Pleasantly answered ALLLLL my questions, and I had many! :)"
Profile photo of Yvonne Hopwood

Yvonne Hopwood

May 2, 2024

5  out of  5
rating by Yvonne Hopwood
"I had the pleasure of being assisted by Stephanie, and by far, my best customer service experience to date. She patiently listened while I ranted, and step by step walked me through the process. She was highly professional and with an extremely pleasant demeanor."